Returns & Exchanges

At Monet Crystal, we want you to be completely enchanted by your purchase; if you are not satisfied, we offer a 30-day return window for items in their original, unworn condition. Our goal is to ensure your experience with our luxury crystal fashion is as seamless as the sparkle of our designs.

Return Process

• 1.
  Initiate Your Request

  Log into our returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the crystals in their original velvet pouch and branded box to prevent damage during transit.

• 3.
  Ship with Label

  Affix the prepaid shipping label provided via email and drop off the package at any authorized courier location.

• 4.
  Quality Check & Refund

  Once our artisans verify the item's condition, your refund or exchange will be processed within 5 to 7 business days.